These Terms and Conditions set out the basis on which we provide rubbish removal and waste collection services in Tufnell Park and surrounding areas. By making a booking, confirming a quotation, or allowing our team to carry out any work at your premises, you agree to be bound by these Terms and Conditions.
References to we, us or our refer to the rubbish removal service provider. References to you or your refer to the customer, whether a private individual, landlord, tenant, business, or other organisation requesting the service.
1.1 We provide a range of services including domestic rubbish removal, commercial waste collection, clearance of bulky items, garden waste removal, and related loading and transport activities. The specific services to be provided in each case will be as described in the quotation or booking confirmation issued to you.
1.2 Our services are limited to the removal and lawful disposal or transfer of waste that we have agreed to collect. We do not undertake building work, plumbing, electrical work, or other trades services as part of a standard rubbish removal booking.
1.3 We reserve the right to refuse to remove any items or materials which, in our reasonable opinion, would be unsafe to handle, illegal to carry or dispose of, or fall outside the scope of our licence and operational capabilities.
2.1 You may request a quotation or make a booking by telephone, email, online form, or other contact methods we make available. You must provide accurate information about the type, approximate volume, and location of the waste, as well as details of access, parking, and any restrictions at the property.
2.2 Any quotation we give based on your description of the waste and access conditions is an estimate only. The final price may vary depending on the actual waste volume, weight, type, and site conditions assessed by our team on arrival.
2.3 A booking is only confirmed when we have accepted your request and provided a booking confirmation with a date or time window for the collection. We may, at our discretion, require a deposit or card details to secure the booking.
2.4 You are responsible for ensuring that someone authorised by you is present at the property at the agreed time to grant access, confirm the items to be removed, and approve any additional charges where relevant.
2.5 If we arrive at the agreed time and are unable to gain access, or the waste is significantly different to that described at the time of booking, we may cancel the service or apply a call-out or waiting fee.
3.1 Our charges are typically based on some or all of the following: the volume of waste collected, the weight or type of materials, the time spent on site, additional labour required, and any extra services agreed with you.
3.2 Any price information given before our team has inspected the waste is an estimate only and not a fixed quote, unless we expressly state otherwise in writing. Our team will assess the waste on site and confirm the final price with you before starting work.
3.3 All prices are stated inclusive or exclusive of VAT depending on the information provided at the time of booking. Where applicable, VAT will be charged at the prevailing rate in accordance with UK law.
3.4 Unless we have agreed account terms with you in advance, payment is due immediately on completion of the service. We accept payment by cash, debit card, credit card, or other methods we may make available. We do not normally accept payment by cheque unless agreed in writing beforehand.
3.5 Where account terms have been agreed, payment must be made within the period shown on the invoice. We reserve the right to charge interest on late payments at the statutory rate and to recover reasonable costs associated with collection of overdue amounts.
3.6 You are responsible for all charges incurred for services requested by you or on your behalf, even if you are not present at the time of collection, provided we have acted in line with your instructions.
4.1 You may cancel or reschedule a booking by contacting us as soon as possible. We ask for at least 24 hours notice before the scheduled collection time to avoid cancellation charges.
4.2 If you cancel less than 24 hours before the agreed time, we reserve the right to charge a late cancellation fee to cover our administrative and scheduling costs.
4.3 If our team arrives at the property and is unable to gain access, or you are not ready for the collection to proceed, this may be treated as a missed appointment and a call-out fee may be charged. Any further visit requested by you may be treated as a new booking.
4.4 We may cancel or reschedule a booking at any time due to operational reasons, staff sickness, vehicle breakdown, extreme weather, safety concerns, or other circumstances beyond our reasonable control. In such cases we will endeavour to notify you as soon as possible and offer an alternative time, but we will not be liable for any loss you may suffer as a result of the change.
5.1 You are responsible for ensuring that our team has safe and reasonable access to the waste to be removed, including provision of necessary keys, codes, permits, and instructions for gates or building entry systems.
5.2 You must tell us in advance about any access restrictions, height limits, loading bays, congestion zones, or parking constraints that may affect our vehicle or staff. Any parking charges, fines, or penalties incurred as a direct result of insufficient or inaccurate information from you may be chargeable to you.
5.3 Our team is not obliged to remove waste from areas that are unsafe, structurally unsound, contaminated, or otherwise present unacceptable risk. We may refuse to carry out work or adjust the price where additional time or safety measures are required.
5.4 You must ensure that the waste to be removed is separated from items you wish to keep, and that any sensitive documents, valuables, or personal items are removed before our team begins work. We cannot be held responsible if items are taken away that you intended to keep where they were not clearly separated or identified.
6.1 We operate in accordance with UK waste management and environmental regulations. Certain items cannot be collected or require special handling, permits, or charges. These may include hazardous waste, chemicals, asbestos, clinical waste, pressurised containers, gas bottles, tyres, liquids, and electrical equipment in large quantity.
6.2 You must inform us in advance of any hazardous or specialist waste you wish to dispose of. We will confirm whether we can handle it and advise of any additional requirements or charges.
6.3 If, on arrival, our team discovers that the waste includes items we cannot legally or safely handle, we may refuse to collect those items or, if necessary, terminate the service entirely. Any costs incurred by us in safely dealing with such items may be charged to you.
6.4 You warrant that the waste presented for collection does not include any illegal substances, stolen goods, or materials in breach of applicable laws. You will be responsible for any consequences arising from breach of this warranty.
7.1 We are committed to handling and disposing of waste in a responsible and lawful manner. We will hold the necessary registrations and licences required for carrying and transferring controlled waste under UK law.
7.2 Where required, we will issue a waste transfer note or other documentation for the waste collected. You should retain these records as evidence of your compliance with your duty of care obligations as a waste producer or holder.
7.3 Once we have taken possession of the waste, we will manage it in accordance with applicable regulations, which may include sorting, recycling, re-use, or disposal at authorised facilities. Our exact methods may vary depending on the nature and composition of the materials.
8.1 We will exercise reasonable care and skill in providing our rubbish removal and waste collection services. However, we shall not be liable for any loss or damage to property, items, or fixtures where this could not have been reasonably avoided or where it arises from inaccurate information provided by you or failure to follow our instructions.
8.2 You should notify our team immediately if you believe any damage has been caused during the service. You must also notify us in writing as soon as reasonably practicable and in any event within 7 days of the service date, providing full details and any evidence to support your claim.
8.3 Our total liability to you for any loss or damage arising out of or in connection with the services, whether in contract, tort, breach of statutory duty, or otherwise, shall be limited to the amount paid or payable by you for the particular service giving rise to the claim.
8.4 We shall not be liable for any indirect or consequential loss, including loss of profit, loss of business, loss of opportunity, loss of data, or any non-financial loss, arising out of or in connection with the services.
8.5 Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be limited or excluded under applicable law.
9.1 You are responsible for ensuring that you have the legal right to request the removal of waste from the property, and that your instructions do not infringe the rights of any third party, including landlords, neighbours, or co-occupiers.
9.2 You must provide clear instructions to our team about what is to be removed and what must remain. We shall not be liable for removing items where you or your representative failed to identify them as items to be retained.
9.3 You agree to comply with all instructions and safety advice given by our staff while they are on site. You must keep children, pets, and other individuals away from working areas and vehicle loading zones.
10.1 If you are unhappy with any aspect of our rubbish removal or waste collection service, you should contact us as soon as possible, setting out the details of your complaint.
10.2 We will investigate complaints in a fair and timely manner. Where appropriate, we may request further information or arrange a site visit to assess the issue. We will then provide you with our response and any proposed resolution.
10.3 Making a complaint does not suspend or remove your obligation to pay for services already provided, although any agreed adjustments or refunds will be applied once the investigation is complete.
11.1 We shall not be in breach of these Terms and Conditions or liable for any delay in performing, or failure to perform, any of our obligations where such delay or failure results from events, circumstances, or causes beyond our reasonable control. These may include severe weather, road closures, traffic incidents, accidents, breakdowns, strikes, or regulatory changes.
11.2 In such circumstances, we will take reasonable steps to minimise the impact on you and to resume normal service as soon as reasonably practicable.
12.1 We may update or amend these Terms and Conditions from time to time to reflect changes in our services, operational practices, or applicable laws and regulations.
12.2 The version of the Terms and Conditions in force at the time you make a booking will normally apply to that service. We recommend that you review the Terms and Conditions periodically to stay informed of any changes.
13.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the provision of our rubbish removal and waste collection services, shall be governed by and construed in accordance with the laws of England and Wales.
13.2 You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.
By proceeding with a booking or allowing our team to carry out any rubbish removal at your property in Tufnell Park or the surrounding area, you confirm that you have read, understood, and agree to these Terms and Conditions.
We can pick up your old useless items and waste at any time. We will collect everything and take it directly to wherever is best to dispose of it. This may mean the scrap metal yard, the scrap materials yard, a disposal unit or a recycling facility.
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We offer great quality rubbish removal Tufnell Park service and money saving deals, so don't hesitate to call us today.
Tipper Van - Waste Collection and Rubbish Removal Prices in Tufnell Park, N7
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900 - 1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Collection and Rubbish Removal Prices in Tufnell Park, N7
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
